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Linda Martinelli

Linda Martinelli is the first sole female franchise owner in Proforma to qualify for the Million Dollar Club and reach Multi-Million Dollar Club status. She was also Proforma’s first female development coach and in 2005, was the first female elected by her business peers to the elite Owners Advisory Council. In 2011, Linda was named one of ASI’s Top 10 Women to Watch and earned Proforma’s inaugural Women’s Leadership Award in 2012.

Published in 1984 – A Sad Relevancy Even Today

Today I defer my column to the wisdom of Charley Reese. Charley was a journalist who wrote for the Florida Sentinel, until he died...

In Times of Crisis… Where Were They?

Democrats say they are the party of the people; the compassionate ones, the people for the people. The republicans, they say, are for the...

My husband and I moved our lives from California to Texas. I now have a clear vision why…

There are so many things to write about in these times. Things that are wrong, and stupid, and dishonorable, and even evil. But today,...

Copblock In The Face of Texas Heroism

While Texas has been in the grip of hurricane Harvey, causing record flooding and devastation to so many, I have been glued to my...

So Long Maria

Maria Chappelle-Nadal needs to resign now. If she does not, then good people should take every measure to remove her from the Missouri State...
He Can Never Win With These People...

He Can Never Win With These People…

Does everything in this country have to have a double standard? When Obama was president, there were so many times that he made no...
Inspiration over Protestation

Inspiration over Protestation

I am a big believer in consumers speaking to businesses with their dollars and patronage. If you don't like the product or service of...
UNTENURED

UNTENURED

The bashing of President Trump is simply unprecedented in this country. The people that we pay with all of our hard earned tax dollars...
Airline Greed has Destroyed the Experience of Flying

Airline Greed has Destroyed the Experience of Flying

Airlines have really been in the news lately. All kinds of stories about poor customer service in so many ways. Most of those stories...
Moving in a disUNITED Way

Moving in a disUNITED Way

It’s not often I write about personal customer service fiascos, but this one is indicative of a pattern that so many people have unfortunately...
The Amazon Handout

The Amazon Handout

I love Amazon. I can buy so many things and they ship right away. I can fill my Kindle with so many books, I...
Ladies and Gentlemen Serving Ladies and Gentlemen

Ladies and Gentlemen Serving Ladies and Gentlemen

I continue to lament the lost art of customer service in our country. When a ray of sunshine breaks through the dismal landscape of poor...
We Are Not Stupid People - Get Your Agenda Out Of My News!

We Are Not Stupid People – Get Your Agenda Out Of My News!

I am sort of a news junkie, especially political news. I am also a customer service fanatic. I have noticed these two portions of my...
We don't work for you. You work for us!

We don’t work for you. You work for us!

There is a huge private company, USG. The company has a CEO and a board of directors, shareholders, and millions of customers. The company has been very...
Response To Active Shooter In Your Workplace, BE PREPARED!

Response To Active Shooter In Your Workplace, BE PREPARED!

You are in your office at your job, starting your day, and enjoying your morning cup of coffee, when shots ring out and screams...
Enough Already, I Don't Need To Be Celebrated For Being A Woman

Enough Already, I Don’t Need To Be Celebrated For Being A Woman

I have been a bit befuddled with regards to International Women’s Day. There have been so many differing accounts of what this day means...
DON’T GRAB MY WALLET!

DON’T GRAB MY WALLET!

I am truly amazed at the vitriol spewed at President Trump and his family. The left has always told us that they are the...
The Lost Art Of Service

The Lost Art Of Service

Two simple words that are the holy grail to millions of businesses. It is the defining ingredient for success or failure. People invest their...